First we draw your business. Then we build the software that runs it.
Custom software that takes the place of spreadsheets, half a dozen separate tools, and the office work your people still do by hand. We're a small studio in Lakewood, NJ. We learn how your business really runs, build one system around it, and keep changing it as the business changes.
See a whole business running before you ever call us
Meridian Supply Co. is a made-up distributor that we built a full system for: public site, office admin, customer portal, and the numbers behind all of it. Orders, delivery, inventory, invoicing, reporting. Click through it the way a manager would and judge the work for yourself, before you talk to anybody.
DEMOLITION
What we replace
Most businesses don't need more software. They need one place where the work lives. Here's what running on separate tools costs you every week, and what it turns into.
What it costs you now
Existing conditions
- 01Orders coming in by phone, email and text, and somebody retyping every one of them
- 02Two spreadsheets that don't match, and no way to know which one is right
- 03A schedule on a whiteboard that nobody can see unless they're standing in front of it
- 04Your people interrupting you all day, because you're the only one who knows the answer
- 05Reports that take somebody half a day to put together, and are out of date by the time you read them
- 06Five or six separate subscriptions every month that still don't talk to each other
What replaces it
One system, built around the way you work
- 01Every order lands in the same place, no matter how it came in
- 02One set of numbers, so there's nothing left to match up at the end of the day
- 03Anyone who needs the schedule can pull it up from anywhere
- 04Your people look it up themselves instead of asking you
- 05The reports are already there, and up to date, whenever you want them
- 06One system in place of those subscriptions, and the pieces actually talk
One system · everyone working from the same information · far less done by hand
SCOPE
The parts we draw, build, and run
Most businesses need four or five of these, connected properly. The connecting is usually the whole problem, and it's the part ready-made software can't do.
Who it's for
Detail 1/02If your day is orders, deliveries, schedules, invoices and people, you're the kind of business we build for.
Against off-the-shelf
Detail 2/02Ready-made software is the right answer for email, accounting and payroll. It's the wrong answer for the part of your business that makes you different from everybody else. That part is what we build.
Off-the-shelf
The tool your competitors also bought
- 01"Our software doesn't do that." And it never will.
- 02You pay per user, so the bill goes up every time you hire somebody
- 03Your information sits in somebody else's system
- 04You change the way you work to fit the software
Drawn and built for you
FlexVivid
- 01It does what your business actually does
- 02You own the code and the data outright
- 03Runs under your own name, on servers we take care of
- 04The software changes to fit the way you work, not the other way around
PROCESS
Five stages, and you see every one of them
Most software projects go quiet for months and come back wrong. Ours doesn't go quiet. You watch the real thing get built, with your own information in it, from the first week.
| No. | Stage | What happens | Your part |
|---|---|---|---|
| 01 | Survey | We sit down and go through how you really work. The spreadsheets, the workarounds, the job somebody does by hand every week. Then we draw the whole thing as one system. | Two conversations |
| 02 | Draw | You get a plain-English drawing of what we'd build, in what order, what it costs to build and what it costs to run. Nothing starts until you're happy with it. | Read it, mark it up |
| 03 | Build | We build the first working version around your business. Not a demo. The real thing, with your own information in it. | Nothing. We'll call you |
| 04 | Preview | You log in and click through it whenever you want, on the same version we'd put live. | Click around, tell us |
| 05 | Revise | The work changes, so the system changes. One button, and you see the change before it goes live. See Sheet 04. | One button. Then Accept |
AFTER LAUNCH
After it launches is the part that matters
Every business changes, so the system has to change with it. That ongoing part is really what you're paying for, not the launch. Something's wrong, or the work changed: your system has a Report a problem button built right into it. Click it and record your screen, send a picture, or just say what's wrong in your own words. Press it before you go home and there's usually a fix waiting in the morning. Our AI reads your report, traces it through your own code and works out what's actually wrong, and then an engineer who knows your system checks the answer before it ever reaches you.
| Time | Step | What happens | Who |
|---|---|---|---|
| 9:14 PM | You report it | You click the Report a problem button inside your own system. Record your screen, send a picture, or just say what's wrong out loud. No ticket form, and no need to describe it in computer words. | You |
| 9:16 PM | It's read against your build | Our AI reads your report and traces it through your actual code and the whole history of your build, instead of guessing from a description of the symptom. | Our AI |
| 9:22 PM | A fix is drafted | The AI works out the likely cause and writes a suggested change, with its reasoning spelled out. Nothing is live, and nothing has touched your system yet. | Our AI |
| 8:30 AM | An engineer signs it off | Somebody who knows your system goes over the diagnosis and the change, and rewrites it or throws it out if it isn't right. | Engineer |
| 9:15 AM | You see it, then it's live | The change runs in your own private preview, with your own information, so you see exactly what it does. Press Accept and it goes live. | You |
Times depend on the problem. Nothing goes live until you've seen it running on your own information and pressed Accept. Every change is written down, so you always have a record of what changed and when.
What it starts doing for you
Detail 1/04Because intake, orders, scheduling, billing and inventory all run through one system, you can finally get straight answers out of your own numbers.
AS-BUILT
One we drew, built, and still run
An as-built is the drawing you make after the thing is standing — what actually got built, not what was proposed. This is ours for a system that has been live for months and still changes most weeks.
Billing was a person, not a system
Every bill went out by hand. Somebody had to know who owed what, put the bill together, send it, and then remember a week later that it still hadn't been paid.
It worked, because one person carried it. Which is another way of saying it stopped whenever that person was busy, away, or looking at something else.
The bill goes out from their own number
The bill is now raised in the system and reaches the customer as a text message from the organization's own number — the one their customers already recognise. What has been billed and what has been paid is one list, not somebody's memory.
It runs under their name, in their own account, and they own the code and the information outright. None of it is rented from us.
Their staff report it; we don't wait to be emailed
There is a report button inside their own system. Somebody says what's wrong in their own words and it reaches us with the context already attached — no ticket form, and nobody has to describe it in computer words.
The report is read against their actual code, an engineer checks that answer before anyone acts on it, and the office sees the change running on their own information before it goes live. That loop is how most changes to this system now happen.
We don't put a client's name on our own website without their written permission, and we don't have it for this one — so there is no name here, no logo, and nothing specific enough to work it out. We haven't put a number on what it saved them either, because we haven't measured one, and a number nobody measured is worth less than no number at all. When we have the permission and the measurement, this sheet gets a revision.
The billing part of this is a product of its own now, called FlexAR. It runs on an invented company's invoices, so you can open anything in it without looking at a real customer's account.
PRICING
Every business needs a software department. We're yours, without the payroll.
A 40-person business can't justify hiring a software team of its own: one person to build it, one to keep it running, one to change it when the work changes. That's three salaries plus benefits. So we're that team instead, for a set price every month. Compare it to what one office hire costs you in a year, not to a pile of programming hours.
What the monthly covers
Included, every month
- 01Hosting, backups, security updates, uptime
- 02Support from the same people who built it, not a call center
- 03Changes as the business changes. Reported in seconds, most of them live within days.
- 04Small additions and adjustments as you go
What it doesn't
Quoted separately, so the monthly stays honest
- 01A whole new part of the system. We draw it, price it, and you decide whether it happens.
- 02Outside fees you'd be paying anyway, like card processing, texting and mapping
- 03Hardware, or licenses for software you already use
THE STUDIO
You work with the people who build it
FlexVivid is a small custom software studio in Lakewood, NJ, and small on purpose. When you report something it goes straight to the people who drew and built your system. You don't sit in a queue, and you don't get passed from one person to the next.
How small we are. Small enough that you'll know everybody who touches your system by name. No account manager to go through, nothing sent overseas, and nobody in between you and the person who wrote your code. We can work this way because we built our own tools for the routine upkeep, so our time goes into your business instead of busywork. We'd rather tell you that plainly than make ourselves sound bigger than we are.
Who you actually talk to. A real person, within one business day, and somebody who knows your system. Not a support desk reading off a script, and not somebody who has to go find out what your software does. If you call and we're out on a job, leave a message and you'll get a call back.
What we don't take on. We keep a small number of clients at a time and go deep with each one instead of taking everything that comes along. If your business isn't a good fit, or what you really need is a 24/7 call center and not software, we'll tell you straight and point you somewhere better.
You're never locked in to us. You own the code and the information outright, from day one. Nothing is tied to any one of us, and another developer can pick it up and keep it running. It's your system, not a rental.
REQUEST
Tell us what your business runs on.
Tell us where the work gets stuck. We'll look at how you run, pick the first piece worth building, and show you what it would look like.
- 01A working preview before you commit to the whole build
- 02You own the code and the information from day one
- 03Fixed scope per phase, quoted up front, with no open-ended meter running
- 04We build it, run it and keep changing it. The same people the whole way through.
Or just call
Leave a message and a real person will call you back
Create an account and your portal is ready the day we start. It's the same one our clients use to watch a build, report anything that's wrong, and see the fix before it goes live. It stays empty until we've spoken. Setting it up costs nothing and commits you to nothing.
Create your account