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Software for kosher food manufacturing and distribution
This is the largest group of businesses we have mapped, and they share a shape: production in batches, a wholesale trade that orders in its own way, cold storage that constrains everything, and delivery rounds that have to leave on time.
How it usually works today
- Batch and lot records kept on paper or in a workbook, and searched by hand when needed.
- Trade orders arriving by phone, email and text, consolidated by one person each morning.
- Delivery routes rebuilt manually, with yesterday's changes remembered rather than recorded.
- Stock across chilled, frozen and dry counted separately and reconciled late.
- Seasonal production runs handled by everybody working longer instead of by the system.
What replaces it
- Lot and batch recorded as production happens, and traceable in seconds.
- One order queue whatever channel the order came in through, priced per customer.
- Routes that repeat automatically, with today's exceptions taking a moment.
- One live stock position across every temperature zone and location.
- A system designed around the peak run, not the quiet month.
Traceability is the one that cannot wait
If you need to know which customers received a given lot, you need to know it that afternoon, not after two days of going through paperwork. Every manufacturer we have looked at can do this in principle; the question is how long it takes and how confident you are in the answer. Recording lot at the point of production and carrying it through to the delivery note makes that a query rather than an exercise.
The wholesale trade orders differently from everyone else
A distributor serving restaurants, schools, halls and nursing homes is not running a shop. Each customer has their own pricing, their own delivery day, their own standing order that varies. That is a genuinely different problem from retail, and it is where most general-purpose systems start requiring workarounds. Built for it, the standing order is a first-class thing rather than something re-entered each week.
Passover is a different business for six weeks
A matzo and dry-goods manufacturer running year-round plus a large Passover operation is effectively running two businesses on one set of equipment and one set of records. The software has to hold both without the seasonal one being a pile of exceptions. Designing for that up front is much cheaper than discovering it in Adar.
Shipping beyond the region
Several of these operations ship nationally — a deli and appetizing manufacturer shipping to fifty states, an online grocery distributor taking orders across channels with nationwide delivery. That adds carrier logistics and a second fulfilment path to what is otherwise a local delivery operation, and it is worth building as a path rather than bolting on.
Tell us what your business runs on.
We start by drawing how the work actually moves through your business. That drawing is yours whether or not you build with us.
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