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Software for transport, dispatch and logistics
A coach fleet running daily school routes plus charters, a same-day courier, a freight broker running truckload and refrigerated work — the common problem is that dispatch happens in real time and billing happens weeks later, from records made in a hurry.
How it usually works today
- Daily routes and charters scheduled on a board and communicated by phone.
- Driver assignments and hours tracked separately from the work.
- Billing to schools and districts assembled from run sheets at month end.
- A change in the morning taking an hour to reach everyone.
- No clear record of what actually ran versus what was planned.
What replaces it
- One dispatch view for routes and charters together.
- Driver scheduling attached to the work rather than kept alongside it.
- Billing derived from what actually ran.
- Changes that propagate as soon as they are made.
- A record of the day that exists without anybody writing it up.
Billing institutions is its own problem
Billing schools and districts is not like billing a customer. The contract terms, the period, the documentation expected and the approval chain are all different, and getting paid depends on the paperwork matching what was agreed. Deriving that from dispatch records rather than reconstructing it is where most of the value sits.
The plan and the day
Dispatch software earns its place by recording what actually happened, not by producing a better plan. The plan changes; what matters afterwards is an accurate record of the change. That record is what billing, payroll and any dispute all depend on.
Tell us what your business runs on.
We start by drawing how the work actually moves through your business. That drawing is yours whether or not you build with us.
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