How you agree to texts from FlexVivid

1. On our website

The contact form at flexvivid.com (and at the bottom of this page) has an optional phone field. Below it is a checkbox that is not checked for you and is not required to send the form. We text the number only if you check it. This is what the form shows:

When you check the box and send the form, we keep a record of your agreement: the time, the phone number, the exact words above, the version of our SMS terms, and the page you sent it from.

2. On the phone

When you call us at (848) 285-5243 about a project, we ask whether we may text you, and read this before your number is added:

"Can we text you at this number about your project? FlexVivid will send project updates and replies to your questions. Message frequency varies. Message and data rates may apply. You can text STOP at any time to cancel, or HELP for help. Our SMS terms are at flexvivid.com/sms-terms.html and our privacy policy is at flexvivid.com/privacy.html."

We add your number for texting only after you say yes.

3. Texting us first

If you text (848) 285-5243, we reply within that conversation.

We never buy, rent, import or scrape phone numbers, and we never text anyone who has not agreed in one of these ways. We do not send marketing or promotional texts.

4. In your client portal

A client signed in to the FlexVivid portal can add a mobile number on their profile and check a box that is unchecked until they check it. It reads:

"Text me about my account and issues. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our SMS Terms and Privacy Policy."

"SMS Terms" and "Privacy Policy" link to those pages. Unchecking the box stops texts, the same as replying STOP.

5. What you will receive

• Replies to your questions
• Updates on your project and on problems you reported
• Reminders about calls and meetings you scheduled with us
• Notices that an invoice is ready or a payment was received

Every text names FlexVivid and ends with "- FlexVivid. Reply STOP to opt out." Message frequency varies with activity on your project. Message and data rates may apply.

6. Stop and help

Reply STOP to any text at any time. You will receive one confirmation, and no further texts will be sent to that number. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT work the same way. The confirmation reads:

"FlexVivid: you're unsubscribed and will receive no further messages. Reply START to resubscribe."

Reply START to receive texts again. Reply HELP for help, and you will receive:

"FlexVivid: custom business software. Help: hello@flexvivid.com or 848-285-5243. Reply STOP to opt out."

7. Terms and privacy

Our SMS Terms & Conditions and Privacy Notice apply. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.